Effective November 1, 2026
Wait List Companion lets you find poker rooms that use the Wait List desktop app and join their wait lists from your phone. It is made by SMG Software (Sean Graflund). This policy explains what the app collects and how it is used.
What we collect
- Your guest name. The name you enter so venue staff can find you on their list.
- Your phone number. Required to join a list. It is not shown on wait lists. If a venue blocks you from joining its lists, for example because of an offensive name, your number is saved with that block so the venue can identify you. It is removed from the block if the venue unblocks you.
- Your wait-list activity. Which venues and games you join, your place in line, whether staff marked you as here, status changes such as on the way or seated, and when they happened.
- A guest session. A random ID and key that keep you signed in on your phone. Our servers store only a scrambled copy of the key.
- Location, only if you allow it. When you use Near me, your phone's location is sent with that search so venues can be sorted by distance. It is not saved.
- A notification token, only if you allow background notifications. Google Firebase provides this token so we can send seat alerts to your phone.
- Connection details. Like any internet service, our servers see your IP address when the app connects. It is used to deliver the service and limit abuse, and is not saved with your profile.
We do not collect your email address, contacts, photos, or payment details. The app has no ads and no analytics or tracking tools.
How it is used and shared
- The venue whose list you join sees your guest name and your status on that list.
- A venue sees your phone number only if it blocks you, and the block applies only to that venue.
- Microsoft Azure hosts our servers and database. Google Firebase delivers notifications if you turn them on.
- We use your information only to run the wait lists and send your alerts. We never sell it or share it for advertising.
Keeping and deleting your information
Your guest profile and wait-list history are kept so venues can manage their lists. Information on your phone is removed when you uninstall the app.
To delete your guest profile from our servers, open the app, tap Profile, then Delete my info. This takes you off any wait lists you're on and deletes your name, phone number and notification registration, and removes your name from your wait-list history. A block a venue placed on you keeps its own copy of your number until the venue removes it.
You can also email smgsoftware1@outlook.com with your guest name and the venue you used. We delete it within 30 days.
Security
The app talks to our servers only over encrypted connections. Your session key is kept in your phone's secure storage, and our servers store only a scrambled copy.
Children
The app is meant for adults who visit poker rooms and is not directed to children.
Changes and contact
If this policy changes, we will update this page and its effective date. Questions? Email smgsoftware1@outlook.com.